Water Customer Services
The city of Phoenix Water Services Department strives to provide our valued customers with the highest quality water service. We receive approximately 5,000 calls per day and manage more than 400,000 accounts that service 1.5 million customers.
The links below are helpful in assisting you with customer service issues. If you still have questions, please contact us, or visit one our Customer Services office locations. We are committed to responding to our customers with the highest quality and service.
Payment Services
Account Services
General Service Issues & Information